Privacy Policy

Who operates this website

This website is operated by RENTROSPORT HIRE LTD, a private limited company registered in England and Wales (company number 17279909). Our registered office is 88 Herringthorpe Valley Road, Rotherham, England, S65 3RY. For any privacy queries, you can contact us by email at [email protected].

What data we may collect

We may collect and process the following information:

• Contact form data — your name, email address and any optional phone number or organisation name you choose to provide.
• Hire enquiry information — details you submit voluntarily, such as enquiry type, activity category, hire date or timeframe, location, participant numbers, quantity or equipment requirements and intended use.
• Organisation, group or event information — any further detail you choose to share about your club, school, group, event or organisation.
• Technical information — limited information necessary for the website to function and remain secure. This website does not currently use analytics or tracking cookies (see our Cookie Policy).

Lawful basis for processing

Where you submit an enquiry, we process your information on the basis of your consent and our legitimate interests in responding to and managing hire enquiries. You can withdraw consent at any time by contacting us.

How we use your data

• To respond to and discuss your hire enquiry.
• To understand your requirements and provide relevant information.
• To maintain a record of correspondence relating to your enquiry.

We do not use enquiry information for automated decision-making, and we do not sell your information.

Data retention

We retain enquiry information only for as long as is reasonably necessary to respond to and manage your enquiry, or as required to meet any legal or accounting obligations. When information is no longer needed, it is deleted or securely disposed of.

Sharing your data

We do not routinely share your information with third parties. Where a static form provider or email service is used to deliver your enquiry to us, your information may be processed by that provider solely for that purpose. We may also disclose information where required by law.

Your rights under UK GDPR

You have the right to:

• request access to the personal data we hold about you;
• request correction of inaccurate or incomplete data;
• request erasure of your data in certain circumstances;
• object to or request restriction of processing;
• request data portability where applicable;
• withdraw consent at any time.

To exercise any of these rights, please email [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection, at ico.org.uk.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

Contact

For any questions about this Privacy Policy or how your information is handled, contact us at [email protected].